PRIVACY POLICY & POPIA NOTICE
Effective Date: 25 May 2026 | Last Updated: 25 May 2026
1. Introduction
Omnigig (Pty) Ltd ("Omnigig", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, transparently, and securely.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA"), as well as other applicable South African data protection laws.
By accessing or using our website, digital platforms, services, or interacting with Omnigig in any manner, you acknowledge that you have read and understood this Privacy Policy.
2. Purpose of this Policy
The purpose of this Privacy Policy is to:
- Explain how Omnigig processes personal information;
- Inform you of your rights regarding your personal information;
- Describe the measures we take to protect your information;
- Ensure compliance with POPIA and related legislation.
3. Applicability
This Privacy Policy applies to:
- Visitors to our website and digital platforms;
- Clients and prospective clients;
- Contractors, suppliers, and service providers;
- Job applicants and candidates;
- Individuals who communicate or engage with Omnigig electronically or otherwise.
This Policy applies to personal information collected through:
- Our website;
- Email communications;
- Online forms and registrations;
- Social media interactions;
- Mobile applications;
- Events, surveys, and marketing activities;
- Any other communication channels operated by Omnigig.
4. Personal Information We Collect
4.1 Personal and Identification Information
- Full name;
- South African ID number or passport number;
- Date of birth;
- Gender;
- Nationality;
- Employment details;
- Job title.
4.2 Contact Information
- Email address;
- Mobile number;
- Telephone number;
- Physical and postal address.
4.3 Business and Recruitment Information
- Curriculum vitae (CV);
- Employment history;
- Qualifications and certifications;
- References and background verification information;
- Company information.
4.4 Technical and Website Usage Information
- IP address;
- Browser type and version;
- Device identifiers;
- Cookies and tracking technologies;
- Website usage patterns and analytics;
- Login and access data.
4.5 Marketing and Preference Information
- Communication preferences;
- Marketing consent records;
- Survey responses;
- User interests and preferences.
5. How We Collect Personal Information
Directly From You
When you:
- Submit forms on our website;
- Apply for employment opportunities;
- Subscribe to newsletters or marketing communications;
- Contact us via email, telephone, or social media;
- Register for events or services.
Automatically
Through:
- Cookies;
- Web analytics tools;
- Website logs;
- Device and browser tracking technologies.
From Third Parties
We may receive information from:
- Recruitment partners;
- Background verification agencies;
- Public databases;
- Social media platforms;
- Business partners and service providers.
7. Purposes for Processing Personal Information
7.1 Service Delivery
- Providing recruitment and staffing services;
- Managing client and supplier relationships;
- Facilitating employment placement activities.
7.2 Communication
- Responding to enquiries;
- Providing customer support;
- Sending service updates and notifications.
7.3 Recruitment and Employment
- Evaluating candidates;
- Conducting interviews and assessments;
- Verifying qualifications and employment history;
- Managing onboarding processes.
7.4 Marketing and Business Development
- Sending newsletters and promotional communications;
- Conducting market research and surveys;
- Improving our services and offerings.
7.5 Legal and Compliance Purposes
- Complying with legal obligations;
- Preventing fraud and unlawful activity;
- Maintaining internal records and audit processes.
8. Legal Basis for Processing
We process personal information where:
- You have provided consent;
- Processing is necessary to conclude or perform a contract;
- Processing complies with legal obligations;
- Processing protects a legitimate interest of Omnigig or a third party;
- Processing is necessary for pursuing Omnigig's legitimate business interests.
10. International Transfers
Where necessary, Omnigig may transfer personal information outside South Africa.
Where such transfers occur, we will ensure that:
- The recipient is subject to laws, binding agreements, or safeguards that provide an adequate level of protection;
- Appropriate contractual and technical measures are implemented;
- Transfers comply with POPIA requirements.
11. Retention of Personal Information
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected;
- Comply with legal, tax, employment, or regulatory obligations;
- Resolve disputes and enforce agreements.
When personal information is no longer required, we will securely delete, destroy, or anonymise it.
12. Security of Personal Information
Omnigig implements appropriate technical and organisational security measures to protect personal information against:
- Loss;
- Misuse;
- Unauthorised access;
- Disclosure;
- Alteration;
- Destruction.
Security measures may include:
- Access controls;
- Encryption;
- Firewalls and antivirus protection;
- Secure cloud infrastructure;
- Confidentiality agreements;
- Staff training and awareness.
Despite our efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Children's Personal Information
Omnigig does not knowingly collect or process personal information relating to children under the age of 18 unless:
- Consent has been obtained from a competent person such as a parent or legal guardian; or
- Processing is permitted by applicable law.
If we become aware that personal information relating to a child has been collected unlawfully, we will take reasonable steps to delete such information.
14. Your Rights Under POPIA
Subject to applicable law, you have the right to:
- Request access to your personal information;
- Request correction or updating of inaccurate information;
- Request deletion or destruction of personal information;
- Object to the processing of personal information;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with the Information Regulator;
- Request restriction of processing in certain circumstances.
Requests may be submitted using the contact details below.
15. Direct Marketing
Where required by law, Omnigig will obtain your consent before sending direct marketing communications.
You may opt out of marketing communications at any time by:
- Clicking the unsubscribe link in communications;
- Contacting us directly.
16. Third-Party Links
Our website may contain links to third-party websites or services.
Omnigig is not responsible for the privacy practices, policies, or content of third-party websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
17. Changes to this Privacy Policy
Omnigig reserves the right to amend or update this Privacy Policy from time to time.
Updated versions will be published on our website with the revised effective date.
Continued use of our services following any changes constitutes acceptance of the updated Privacy Policy.
18. Contact Details
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:
Omnigig (Pty) Ltd
Email: info@omnigig.co.za
Website: www.omnigig.co.za
19. Information Regulator (South Africa)
You have the right to lodge a complaint with the Information Regulator of South Africa.
Information Regulator (South Africa)
Website: www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za